What will you do?
As an IT Systems Engineer, you are the technical point of contact for complex client issues and a sparring partner for the service desk. You take on 2nd line escalations, dive deep into the technology and deliver structural solutions for incidents that require specialist knowledge.
You also work on client projects: cloud migrations, Intune rollouts, VoIP implementations and security improvements. Sometimes you lead such a project independently, sometimes you collaborate with senior engineers on larger trajectories.
The majority of your work is done remotely, but for project work you regularly visit clients on-site. You are the technical face behind the solutions: clients know that when an incident lands with you, it actually gets resolved.
What makes this role interesting?
What does success look like?
About us
We are a specialised IT organisation that delivers Online Workplaces and secure IT infrastructures to business clients. We manage our own infrastructure in a Dutch Tier-3 data centre, where continuity and security are central.
Our environments include Windows Server, Microsoft 365, Hyper-V virtualisation and container platforms such as Docker and Kubernetes. We continuously invest in professionalisation, security and modern infrastructure.
We do not believe in mass service desks, but in quality, responsibility and lasting client relationships. Our clients rely on their IT environment every day and we ensure it keeps running reliably.
You work from a modern, professional office at an easily accessible location directly on the motorway. A pleasant working environment with modern hardware, good facilities and a professional yet informal atmosphere. We are a compact team with short communication lines. You get a lot of independence, but you are never on your own.
Responsibilities
- Independently take on and resolve 2nd line escalations from the service desk
- Investigate complex incidents in Microsoft 365, Azure/Entra ID and Windows Server
- Carry out root cause analyses and implement structural solutions
- Lead and execute client projects: M365 migrations, Intune rollouts, VoIP, security
- Manage and optimise Hyper-V, Windows Server, Entra ID and Intune
- Network management: DNS, DHCP, VLANs, VPN connections, firewalls and routing in client environments
- Monitor, tune and secure client environments
- Create documentation and work instructions for the service desk
- Coach 1st line colleagues on technical content
What are we looking for?
- MBO-4 or HBO ICT qualification
- Minimum 3 to 5 years experience in a 2nd line role or as system administrator, preferably at an MSP or IT service provider
- In-depth knowledge of Microsoft 365, Entra ID, Windows Server and Intune
- Demonstrable experience with Hyper-V
- Strong networking knowledge: DNS, DHCP, VLANs, VPN, firewalls, routing and TCP/IP
- Experience independently taking on and delivering IT projects
- Excellent command of the Dutch language - you can explain technical matters clearly to non-technical clients
- Driving licence B
And above all
- You take ownership of incidents and projects from start to finish
- You work in a structured, solution-oriented and quality-focused way
- You work independently, but know when to collaborate or escalate
- You enjoy continuing to develop yourself and stay up to date with technology
- You enjoy sharing your knowledge with service desk colleagues and working together on improvements
Who is this for?
For IT professionals who:
- Want to grow from 1st/2nd line into a more in-depth role
- Want to combine technology with project work
- Do not want to be in an anonymous service desk or pure back-office role
- Want to feel ownership over "their" client environments
- Value working with modern infrastructure and certifications
What do we offer?
Serious infrastructure
Work with our own hardware in a Tier-3 data centre and modern technology. No resold hosting, but real infrastructure that you manage yourself.
A good salary
Fair compensation matching your experience and responsibilities
24 holiday days
Plenty of time to recharge and enjoy your free time
Pension scheme
Good pension build-up for a worry-free future
Training opportunities
Microsoft certifications and training are actively supported
Informal atmosphere
Compact team, short communication lines and lots of independence. You work from a modern office at an easily accessible location with a professional yet informal atmosphere.
Apply now
Interested in this position? Fill in the form and tell us why you are the right addition to our team. We will get back to you as soon as possible.
Prefer to apply directly via email?
jobs@barion.nlQuestions about this vacancy?
Get in touch for a no-obligation conversation. We are happy to tell you more.
